This risk disclosure is intended to inform you of the risks that exist in trading activities on financial markets. You must recognize that these risks entail a chance of losing money while trading. This disclosure is informational and must not be considered a list of all possible risks.

01. Use of leverage

1.1 In margin trading, leverage can have a significant impact on your trading account even with minor changes in exchange rates and instrument prices. You must understand that if the market moves in the opposite direction to your open positions, your chances of losing your initial deposit and other funds intended to maintain your open positions are very high. You are fully responsible for the use of your own funds and accounting for the risks.


02. Instability of financial instruments

2.1 The quotes of most instruments traded on financial markets may vary considerably over the course of a day, which may bring you profit as well as loss.


03. Technical risks

3.1 We are not responsible for financial losses arising from malfunctions in your electronic, communication, or information systems.

3.2 When working with the client terminal, you assume the risks arising from:

  • Failures in your equipment, software, and connection.
  • Errors in your client terminal settings.
  • Failure to update your version of the client terminal in a timely manner.
  • Your failure to follow the instructions for using the client terminal.

3.3 We are not responsible for errors that occur in the operation of the client terminal and will not compensate losses resulting from errors in the operation of the client terminal because we have a non-exclusive right to use the MetaTrader trading system (client terminal) for a specific purpose and do not have the right to provide technical support.


04. Market risks

4.1 You agree that if market conditions become abnormal, the time required to process your orders and instructions may increase.


05. Risks associated with the laws of individual governments

5.1 You also assume responsibility for trading and non- trading operations performed within countries where they are restricted or prohibited by law.


06. Risks associated with the trading platform

6.1 All of your instructions are sent to our server and executed in order. Therefore, you cannot send a second order until your previous order has been executed. If a second order is received before the first is processed, the second order will be rejected. You assume responsibility for any unplanned trading operation that may be executed if you resubmit an order before being notified of the results of the first order.

6.2 You must understand that closing the order window or position window does not cancel a submitted order.

6.3 You acknowledge that only the quotes received from our server are authoritative. If there is a problem in the connection between your client terminal and our server, you can retrieve undelivered quote data from the client terminal's quote database.


07. Communication risks

7.1 You must be aware of the risk that information sent via unencrypted email may be accessed by unauthorized parties.

7.2 We are not responsible for financial losses arising from delayed or failed receipt of a company message.

7.3 You are responsible for the security of the credentials for your Personal Area and trading accounts as well as the confidential information that we send you. We are not responsible for financial losses arising from your disclosure of this information to third parties.


08. Force majeure events

8.1 We are not responsible for financial losses arising from force majeure events. These events are extreme and irresistible circumstances that are independent of the will and actions of the agreement participants, that cannot be foreseen, prevented, or eliminated, including but not limited to natural disasters, fires, man-made accidents and disasters, emergencies at utility works and on utility lines, DDOS attacks, riots, military actions, terrorist attacks, uprisings, civil unrest, strikes, and the regulatory acts of state- and local government authorities.



This Privacy Policy describes how Keyfxmarkets ('the Firm') collects and uses information through its site Keyfxmarkets.com and any other related sites and applications, including amongst others, Keyfxmarkets. This Privacy Policy does not apply to websites operated by other organizations and other third parties.


Keyfxmarkets respects the privacy of any user that accesses its site(s); therefore, the Firm is committed in taking all reasonable steps in safeguarding any existing or prospective clients, applicants and visitors.



In order to open an account with Keyfxmarkets, you must first complete and send an application form by completing the required information. By completing the application form you are requested to disclose private information in order to enable the Firm to evaluate your application and comply with relevant rules and regulations. This information may also be used by the Firm to inform you regarding its services. Moreover, information about you may also be collected by any correspondence made with us by phone, e-mail or otherwise; including information which you enter when you register to use our site, subscribe to our service or any other activities carried out on our website or any connected applications.


Disclosure of your information

We may share your personal information with any member of our group, which means any subsidiaries, ultimate holding companies and its respective subsidiaries may receive such information. We may also share your information with certain third parties including business partners, suppliers and sub-contractors and advertisers. In the event that Keyfxmarkets discloses information to business parties, for instance, card processing companies or banks, in order to effect the services requested by the clients; such third parties may store your information in order to comply with their legal and other obligations.


Information we may collect about you

Tracking systems used on the Firm's site(s) may collect data detailing the pages you have accessed, how you discovered this site, the frequency of visits etc; this information is obtained in order to improve the content of the Firm's site(s) and may also be used by Keyfxmarkets to contact you, through an appropriate mean, and provide you with any information the Firm believes to be useful.

With regards to each of your visits to our site, we may, automatically collect information including internet protocol (IP) address, login information, browser type and version, time zone, phone numbers used to call our customer service number. We may receive information about you from third parties, for instance business partners, sub-contractors, advertising networks, analytics providers, search information providers, credit reference agencies.



If you no longer wish to receive any communication from the Firm, you may opt-out of by following the relevant instructions included in each communication sent by Keyfxmarkets. Keyfxmarkets reserves the right to contact you, albeit the fact that you have opted out, in cases where Keyfxmarkets deems such contact as necessary.

You shall be notified accordingly if your personal information is collected by any third party that is not our agent/ service provider, so you can make an informed decision as to whether or not you want to share your information with that party.



A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Keyfxmarkets uses cookies on its site(s).

Keyfxmarkets uses both session ID cookies and persistent cookies. A session ID cookie does not expire when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's 'Help' file.

Keyfxmarkets sets a persistent cookie for statistical purposes. Persistent cookies also enable the Firm to track and target the location and the interests of users that access the Keyfxmarkets site(s) and to enhance the experience of services offered.

Some of the Keyfxmarkets business partners use cookies on the Firm's site(s); Keyfxmarkets has no access or control over these cookies.


Security and Protection of your personal information

The personal information that you provide in connection with registering yourself as a user of the site(s) or of the services is classified as 'Registered Information'. 'Registered Information' is protected in many ways. You can access your 'Registered Information' through a username and password selected by you. It is your responsibility to ensure that your password is encrypted and known only to you. Your password must not be revealed to anyone. 'Registered Information' is safely stored on secure servers that only authorized personnel have access to via a username and password. The Firm encrypts all personal information as it is transferred to Keyfxmarkets and thus makes all necessary effort to prevent unauthorized parties from viewing any such information. Personal information provided to Keyfxmarkets that is not 'Registered Information' also resides on secure servers and is again accessible only by authorized personnel via a username and password this information cannot be accessible by you, therefore no password shall be provided in order for you to modify this.

Transmission of information via the internet is not always completely secure; we will exercise all endeavors to protect your personal data yet we cannot guarantee the security of your data transmitted; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorized access. Furthermore, the data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who works for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing.

The Firm will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.


Access to Personally Identifiable Information

If your personally identifiable information changes, you must inform us accordingly; please e-mail us (suppo[email protected]) or call us +1 604-245-2848


Legal Disclaimer

Keyfxmarkets reserves the right to disclose your personally identifiable information as required by rules and regulations and when the Firm believes that disclosure is necessary to protect our rights and/or to comply with any judicial and/or other proceedings, court order, legal process served or pursuant to governmental, intergovernmental and/or other regulatory bodies. Keyfxmarkets shall not be liable for misuse or loss of personal information and/or otherwise on the Firm’s site(s) that Keyfxmarkets does not have access to or control over. Keyfxmarkets will not be liable for unlawful or unauthorized use of your personal information due to misuse or misplacement of your passwords, negligent or malicious intervention and/or otherwise.


Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.



If you have any enquiries regarding the 'Privacy Policy' please e-mail us ([email protected]) or call us +1 604-245-2848.